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The advertised ticket price is the price you pay, plus a one-off maximum Transaction Fee of £3 for bookings made over the phone or online. An extra delivery charge would only be applied to the following: Signed For £0.95 or Special Delivery £4.50.
The Transaction Fee is not applied to in-person bookings at our Welcome Desk.
Every pound we make is used to run our business and provide a surplus to invest in our social objectives .
If you select Care Of Box Office when buying your tickets, the original payment cardholder can pick them up at the Fairfield Halls ticket office upon presentation of this card.
If you are the original cardholder, but cannot collect tickets yourself or are not attending the show, you can arrange for someone else to collect them on your behalf.
We will need you to complete a Letter of Authorisation, print and give it to your nominated person. They will be required to present this, alongside their own photo ID, at the event venue ticket office immediately prior to the performance in question before we are able to release the tickets.
Download a Letter Of Authorisation form here.
This form must be printed and fully completed before your representative arrives at the Ticket Office.
If you have questions about an order you have already placed with BH Live Tickets, please email [email protected].
For full information regarding accessibility in our venues, please visit our Accessibility page.