Customer Notice

Customer Notice
Customer Notice


Fairfield Halls is temporarily closed until further notice.

We are continuing to monitor the updates and advice from the UK Government in relation to social distancing. As a result our venue is temporarily closed until further notice.

This has been a difficult decision in our first year of reopening, however our responsibility is to the safety of visitors, our team and artists. We thank you for your support and well wishes.

We are liaising with promoters and organisers to look at events affected by this closure; we will be in touch with ticket holders if events are cancelled or postponed.

For cancelled events, if you paid with a credit or debit card we will be issuing a full refund to that card in the next few days. If you paid with cash, voucher or Theatre Tokens we will contact you separately to arrange a refund.

Please bear with us while we confirm this information and do not telephone the venue directly. Our ticket booking line is now closed until further notice. For any ticketing queries Contact Us and we will respond as soon as we can.

Bringing arts to the heart of Croydon will continue to be our focus – the local and national talent that has walked through our doors so far as been nothing short of amazing! We can’t wait to reopen (again) and welcome you back to raise the curtains in our venue once more.

Thank you for being part of our journey so far, our thoughts are with everyone and we hope you stay safe and well.

Updated Fri 20 March at 4pm.